Payment

- We accept all major credit cards and bank transfers.

Receipt of Order Confirmation

- You will receive an order receipt confirmation email as soon as you have placed an order. Please keep it in a safe place as we may ask you for information from it in any correspondence. If you do not receive this email please contact info@eastjavaco.com, so that we may investigate and confirm that your order has been placed successfully.

Prices

- Prices are as set out on the website and include Government Tax at the current rate. We reserve the right to alter prices at any time.
- It may be necessary to change prices either up or down, from time to time, including any alterations to the rate of tax. Any price changes will be confirmed to you at the time of ordering.

Portrayal of Products

- While every effort has been made to portray items accurately, slight variations may occur.
- All measurements quoted are approximate and the reproduction of colours is as accurate as photographic and publishing processes will allow.
- Please note there may be variations in colours dependant on the calibration and settings of individual screens.

Copyright

- All rights, including copyright, for this website are owned by or licensed to PT Mata Gunung Altzor.
- Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of PT Mata Gunung Altzor.
- You may not modify, distribute or re-post anything on this website for any purpose.

Safety Regulations

- All products comply with appropriate safety and consumer regulations. If a product is recalled for any reason, you will be contacted.

Availability

- All items are subject to availability.
- We will inform you as soon as possible if goods you have ordered are not available.

Cancellation & Returns

- All sales are final and products can only be exchanged or returned if faulty. However, if you are unhappy with a product, returns might be accepted on a case by case basis. Please contact info@eastjavaco.com for more information.
- Please request a Exchange & Return Form by emailing info@eastjavaco.com and return it with the item. - Please note that you will be responsible for the cost of returning the goods to us, and will remain responsible for any and all returned goods until they reach our warehouse. We strongly advise that a proof of postage certificate should be obtained when returning any part of you order.
- Returns and exchanges will be processed as soon as possible after arrival.

Liability Disclaimer

- PT Mata Gunung Altzor’s total liability for any claim howsoever shall not exceed the price of the goods supplied by PT Mata Gunung Altzor to the customer. PT Mata Gunung Altzor shall not be liable for any consequential loss whether this arises from a breach of duty in contract or in any other way, save where such liability is imposed upon PT Mata Gunung Altzor by statute. PT Mata Gunung Altzor cannot accept any liability for a failure to comply with instructions specifically stated on the Website or in the catalogue. PT Mata Gunung Altzor does not limit in any way our liability for death or personal injury caused by our negligence or willful misconduct. Your statutory rights are not affected by this statement.
- When you place an order to purchase a product from PT Mata Gunung Altzor your order represents an offer to us to purchase a product which is accepted by us by way of a dispatch note included when you receive your order. Any products on the same order which we have not confirmed as accepted in such dispatch note do not form part of the contract.
- PT Mata Gunung Altzor endeavors to check the accuracy of the information on this site. However, PT Mata Gunung Altzor does not warrant that such information will be error free and the user acknowledges that information, products and services published on this web site may include inaccuracies and typological errors. If the goods do not on receipt by you substantially meet the description on this web site you are entitled to reject the goods and return them to us.

Website

- Every effort is made to ensure that this website is free from viruses and defects however, this cannot be guaranteed.
- PT Mata Gunung Altzor shall not be liable to any person for loss or damage which may arise as a result of any failure by you to protect your password or account. You are responsible for the confidentiality of your password and account and any activities that occur under your account.
- PT Mata Gunung Altzor shall not be liable to any person for loss or damage which may arise to computer equipment as a result of using this website.

Security

A secure server software is in place that encrypts all of your personal information, including name, address and credit card details. Information remains scrambled whenever it is transmitted over the web.

Data Protection & Privacy

Please see our Privacy Policy.

Jurisdiction

- This website, its content and any contract brought into being as a result of using this site are governed by and construed in accordance with Indonesian Law.

Any Other Questions?

If you have any other questions please contact us at:

- Email: info@eastjavaco.com

- Post:

EAST JAVA & CO - PT Mata Gunung Altzor
Jl. Poncol Raya No.63
Jakarta, 13750
Indonesia

- Tel.: +622187735002

Legal Entity

- This site is owned and operated by PT Mata Gunung Altzor, registered in Indonesia.
- The registered office is PT Mata Gunung Altazor, Tifa Building Floor 10, Jl Kuningan Barat No. 26, 12710 Jakarta, Indonesia
- EAST JAVA & CO is a trading name of PT Mata Gunung Altzor.